Shipping charges are determined based on shipping
service, destination address, and weight of your order. Your actual shipping
charges will be shown during checkout and will be updated if you change your
shipping service, destination address, or cart contents.
refer to the below chart for estimated shipping times via UPS.
Ground 3 - 7 business days Based on location and weight
Next Day Air Saver 1 business day Based on location
UPS 2ND Day
Air 2 business day Based on location and weight
UPS 3 Day Select 3 business day Based on location and
UPS Standard to
Canada 5 - 10 business days Based on location and weight
We ship to any United States, US Territory (including
Puerto Rico), We also ship to CANADA as well.
We Only ship to confirmed
billing addresses for security reason. (Except for to PO, APO, and FPO
UPS does not ship to PO, APO, and FPO addresses. You would need to submit a
different shipping address for the orders to be processed.
If you have any questions,
please e-mail us firstname.lastname@example.org.
• Standard Shipping to Alaska, Hawaii, or U.S.
Territories, addresses may take longer than the estimated shipping times shown
• 2nd Day
Shipping and Next Day Shipping are not available for orders shipped to Alaska,
Hawaii, or U.S. Territories.
• We do not offer weekends delivery.
• ICHIBA USA do not offer In-Store Pickup orders
All orders are subject to verification and
occasionally this verification may delay your order.
• Once your order has been verified you will receive
an order confirmation email.
• Once your order ships you will receive a separate
order shipped email with your tracking information.
Order Cut off Times
Orders placed by 10AM Pacific Time are generally
shipped the same business day. For example, place your order with Next-Day
Shipping by 10AM on a Thursday to receive your order by Friday. Orders placed
after 10AM Pacific Time and orders placed on weekends and holidays will be
shipped the following business day. For example, an order placed on a Friday
after 10AM will be shipped the following Monday.
ICHIBA USA INC. Can only process returns and refunds
for items purchased from www.ichibausa.com
• Return for exchange or
refund will be allowed only within 14 calendar days from the date of receipt of
merchandise with no exception.
• All Authorized return merchandise must be unused and
in its original saleable package.
• For authorized returns: Please print & include the
original e-mail order confirmation and below form in the return package in order
for us to process your request. DOWNLOAD HERE
• No return or exchange on merchandise that shows
signs of having been installed, mounted, scratched or defaced will be allowed.
• Returns must be sent
freight prepaid and insured by you; original shipping and handling charges are
Exchange item: Buyer is responsible in paying for shipping for exchanging items
(Other than defective or damage items).
• 25% restocking fee will be assessed on all
No cancellations, refunds, or exchanges on special order items or custom order
items will be allowed.
• Defective or Damaged items can be exchange; make sure you check the box
condition with the driver before signing and accepting the package.
Returning items purchased from Authorized ICHIBA USA
Dealers: www.ichibausa.com can not accept returns of items purchased from
Authorized ICHIBA dealers. Instead, customer must contact the Authorized ICHIBA
Dealer from which you purchased the item to determine the Dealer's return policy
(which might be different than www.ichibausa.com)